
Your Visit
Eveything you need to know before your appointment at The Heavenly Touch.
Whether you're visiting for a relaxing massage, a luxurious facial, an advanced skin treatment or one of our seasonal rituals, I want you to feel completely at ease before you even arrive..
Here you'll find everything you need to know before your visit, so you can simply arrive, settle in and enjoy your time at The Heavenly Touch.
And if there's anything you're unsure about, you're always welcome to get in touch.
Before You Arrive
Where is The Heavenly Touch?
The Heavenly Touch is a private wellness and skin studio based in Warrington, Cheshire, offering a calm welcoming environment away from the bustle of a traditional salon.
Full address details and directions will be provided with your appointment confirmation.
Is there parking?
Yes, complimentary parking is available, making your visit as convenient and stress free as possible.
When should I arrive?
There is no need to arrive early.
As a private studio, your appointment time is reserved especially for you. Arriving at your scheduled time allows your experience to begin exactly as intended.
What should I wear?
Please wear what ever makes you feel comfortable.
For massage body treatments, you'll be given complete privacy to undress to your own comfort level and will remain professionally draped for your throughout your treatment.
The Heavenly Touch Journey
Every visit to The Heavenly Touch is thoughtfully designed around you
Depending on your treatment or ritual you choose, your The Heavenly Touch journey may include:
The Welcome
A warm, personal welcome, consultation and time to settle in to your
surroundings.
The First Touch
A thoughtful beginning designed to help you settle into your chosen treatment.
The Experience
Your personalised treatment, thoughtfully tailored around you.
The Awakening
Time to slowly return from deep relaxation without feeling rushed.
A considered ending to your experience, with time to enjoy those final little touches before you leave.
The Final Touch
Your Treatment Time
Your treatment time is exactly that - your treatment time.
The duration shown when you book is the time dedicated to your chosen treatment. Your welcome, consultation and the little touches that sit around your experience are allowed for separately, so they don't eat into the time you've booked.
Please allow a little extra time for your experience - you'll never be rushed.
Choosing Your Treatment
I'm not sure which treatment to book.
That's completely fine.
If you're unsure which treatment is right for you, I'll happily guide you towards the experience that best suits your needs and goals.
Many clients choose our Bespoke Massage Ritual or Bespoke Facial Ritual, allowing your treatment to be tailored on the day.
Advanced Skin Treatments
Do I need a consultation?
Yes..
If you're a new to Advanced Skin at The Heavenly Touch, your skin journey begins with the Skin Discovery. This gives me time to understand your skin, concerns and what you'd like to achieve before deciding how best to move forward.
Your skin sets the pace, and I'll only recommend treatments that I feel are apprpriate for you.
Will I receive aftercare advice?
Absolutely.
we'll discuss your skin following your treatment, including aftercare, homecare and what I recommend as your next step.
There is never any pressure to commit to a course of treatments - we'll simply progress at a pace that feels right for your skin.
Bookings
How do I book an appointment?
Appointments can be booked online or by contacting me directly.
If you're unsure of which treatment to choose, I'm always on hand to help.
Can i change or cancel my appointment?
I kindly ask for a minimum of 48 hours notice if you need to cancel or rearrange your appointment.
This allows me the opportunity to offer your appointment to another client.
Gift Vouchers
Looking for a thoughtful gift?
Gift vouchers are available for monetary values or selected treatments and make the perfect gift for birthdays, anniversaries, celebrations or simply because someone deserves a little time to themselves.
A Few Little Things
- Complimentary parking is available
- Please let us know of any medical conditions or changes to your health before your appointment.
- You are welcome to ask questions at any stage of your visit.
- For certain treatments, I'll provide any specific preparation or aftercare information you need.
I Look Forward To Welcoming You
At The Heavenly Touch, your appointment is about more than the treatment itself.
It's your time to slow down, feel looked after and enjoy an experience that's been thoughtfully created around you.
All you need to do is arrive. I'll take care of the rest.